Comments on: iGoBanking Account Review http://www.suburbandollar.com/2009/02/11/igobanking-account-review/#utm_source=rss&utm_medium=rss&utm_campaign=igobanking-account-review Where finance and reality meet Sat, 04 Feb 2012 21:54:17 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Emmahttp://www.suburbandollar.com/2009/02/11/igobanking-account-review/#comment-2998 Emma Mon, 06 Jun 2011 23:31:09 +0000 http://www.suburbandollar.com/?p=37#comment-2998 Stay away from this bank if you want good customer service and any sort of control over your account. I have been with this bank for 2 years as my primary bank using their bill pay. Their website is horrible and time intensive to navigate, but I eventually got used to it. It took almost 30 days to get all of my accounts set up because their system is so archaic and Customer service is only available 9-5pm EST M-F, so if you are on the West, you only have until 2pm. Even then, after all that effort I stuck with them because I was too lazy to move elsewhere. They have no overdraft, and if you make one mistake, their bill pay company Metavante will freeze your account for 5 business days which cancels all pending payments. Recently their system duplicated a payment which overdrew my account, but Metavante still won't unfreeze my account even though the bank asked them to because I have had 4 overdrafts in .... wait for it..... 2 years. And some of them were bank error with funds sitting in my savings and transferred to cover the error same day. Now suddenly I am locked out of my online account with no access at all and of course customer service isn't available because it's 3:30 PST. Not worth the aggravation. I just moved everything to Ally where they have overdraft, 24/7 customer service and equal interest rates. All of my accounts were set up in about 2 hours compared to 30 days with iGo. iGo elsewhere and can't get there fast enough. Stay away from this bank if you want good customer service and any sort of control over your account. I have been with this bank for 2 years as my primary bank using their bill pay. Their website is horrible and time intensive to navigate, but I eventually got used to it. It took almost 30 days to get all of my accounts set up because their system is so archaic and Customer service is only available 9-5pm EST M-F, so if you are on the West, you only have until 2pm. Even then, after all that effort I stuck with them because I was too lazy to move elsewhere. They have no overdraft, and if you make one mistake, their bill pay company Metavante will freeze your account for 5 business days which cancels all pending payments. Recently their system duplicated a payment which overdrew my account, but Metavante still won’t unfreeze my account even though the bank asked them to because I have had 4 overdrafts in …. wait for it….. 2 years. And some of them were bank error with funds sitting in my savings and transferred to cover the error same day. Now suddenly I am locked out of my online account with no access at all and of course customer service isn’t available because it’s 3:30 PST. Not worth the aggravation. I just moved everything to Ally where they have overdraft, 24/7 customer service and equal interest rates. All of my accounts were set up in about 2 hours compared to 30 days with iGo. iGo elsewhere and can’t get there fast enough.

]]> By: SuburbanDollar High Yield Savings Account List «Suburban Dollarhttp://www.suburbandollar.com/2009/02/11/igobanking-account-review/#comment-164 SuburbanDollar High Yield Savings Account List «Suburban Dollar Tue, 24 Mar 2009 10:03:25 +0000 http://www.suburbandollar.com/?p=37#comment-164 [...] iGOBanking [...] [...] iGOBanking [...]

]]> By: John Shttp://www.suburbandollar.com/2009/02/11/igobanking-account-review/#comment-14 John S Fri, 13 Feb 2009 14:02:04 +0000 http://www.suburbandollar.com/?p=37#comment-14 I disagree with DH. I have also opened an iGObanking account and I am VERY happy with all of the services they have to offer. I have even heard that they are going to launch more products for us online bankers! I disagree with DH. I have also opened an iGObanking account and I am VERY happy with all of the services they have to offer.

I have even heard that they are going to launch more products for us online bankers!

]]> By: DHhttp://www.suburbandollar.com/2009/02/11/igobanking-account-review/#comment-12 DH Thu, 12 Feb 2009 11:56:43 +0000 http://www.suburbandollar.com/?p=37#comment-12 IGOBanking is almost the best. DollarSavingsDirect.com is the best right now. IGOBanking is almost the best. DollarSavingsDirect.com is the best right now.

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